I am currently reading the book “Enchantment” by Guy Kawasaki.
A section in the book that has stood out is “likability.” Ultimately, we all want to be liked, and while personality plays a huge role, there are certain things we can do to be enchanting.
Here are Guy’s four tips:
1. Make Crows Feet - Smiling is extremely important when it comes to likability. Someone who is compared to Oscar the Grouch from Sesame Street is generally not an enchanting person. Smiling has to be authentic. People can instinctively pick up on a fake smile. A genuine smile no only engages the mouth, but also the eyes. Guy suggests thinking happy thoughts when you greet someone. This will cause your eyes to squint a little making “crows feet.”
2. Dress For A Tie – Personal appearance makes or breaks a first impression; but to be truly likable, Guy suggests dressing for a tie. Being underdressed give the sign that you don’t care much and/or that you are lazy, but overdressing can cause you to come off as rich and above others. Dressing for a tie levels the playing field and instinctively disarms those in your company.
3. Perfect Your Handshake – Have you ever been handed the dead fish shake when you first met someone, or how about the cold clammy hand. These never leave a good impression. Here are Guy’s tips on a great handshake:
- Make eye contact throughout
- Utter an appropriate verbal greeting
- Make a “crows feet” smile
- Gripe the person’s hand and give it a firm squeeze
- Stand a moderate distance from the other person: not so close as to make him uncomfortable or so far away as to make him feel detached.
- Make sure you hand is cool, dry, and smooth
- Hold the handshake for no longer that two to three seconds
4. Use Right Words – Words are the vehicle in which we communicate. If you have a poor vehicle, you may not get to your destination. Guy lists four tips on using the right words:
- Use simple words – People do not want to carry a dictionary in order to have a conversation with you.
- Use active words – Passive voice indicates a passive person.
- Keep it short – Don’t force people to listen. If they are interested in what you have to say, they will ask for more.
- Use common, unambiguous analogies – Meet people on common ground. It is hard to stay interested in something you do not understand.
If you haven’t pick up this book yet, I highly recomment it. I’m about halfway in and I’m loving it!
What are your thoughts? Any more tips on being likable?